FAQ

What is soy wax?
What kind of wax do you use?
We use only 100% pure soy wax made from soybeans grown in the midwest US!
Soy wax is a vegetable wax made from the oil of soybeans. The process starts with domestically grown, U.S. soybeans from which the oil is separated. The oil is then purified and goes through a process called hydrogenation which changes it from liquid oil to a solid shortening at room temperature. The wax we use undergoes a purification process to thoroughly remove any pesticides, herbicides or Genetically Modified Materials (GMM).
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Traditionally, candles were made with paraffin wax. An end-product of petroleum, Paraffin contains up to 11 carcinogenic compounds deemed 'toxic air contaminants' by the State of California. An air quality researcher, David Krause, has documented evidence that candle soot particles contain many of the same compounds as burning diesel fuel. The petrol-carbon soot that paraffin wax emits can blacken walls, ceilings, and furniture, contaminate ventilation ductwork in your home, as well as add toxic carcinogens into the air you breathe. Soy candles are better for you and for the environment. Soy wax is non-toxic and burns cleaner than paraffin, with no petrol-carbon soot. Soy candles burn slower and cooler than paraffin wax, giving them a longer life-span than paraffin candles. Since soybeans are vegetables, soy wax is naturally biodegradable, making it easier to remove from the candle container after burning, easier to clean up if spilled on other surfaces, and comes out of clothing in the wash.
Soy candles are very long lasting. The burn time for our 3.5 oz Travel Candles is 15 hours. The burn time for our 9 oz Simple Collection candles is 60 hours. The burn time for our 12 oz candles (including the Botanical Collection and the Cocktail Collection) is 75 hours.
Shipping
We will process your order within 3 business days unless a order processing delay has been noted on the website. Most orders arrive in 1-3 business days after being shipped. You will get a tracking number with your shipment confirmation email.
Currently, we only ship within the U.S. and Canada.
Order Returns
We know how hard it can be to purchase candles online. You make return or exchange candles as long as they aren't burned. If you want to exchange the candle you bought for a different scent, contact us before you send the candle back. If you simply want to exchange your product for a different product, please indicate that in your return.
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You can contact us through our contact page! We will be happy to assist you.